Payer ID 62308: Cigna
62308 is the electronic payer ID for Cigna, according to the Stedi payer network directory. Enter 62308 in loop 2010BB of an 837 claim - the payer name segment, with qualifier PI in NM108 and the ID in NM109 - to route the claim to Cigna. Payer IDs are assigned per clearinghouse, so confirm 62308 on your own clearinghouse's payer list before you submit.
Payer ID 62308 at a glance
- Electronic payer ID
- 62308
- Payer
- Cigna
- Claim location
- 837 loop 2010BB, NM109
Where payer ID 62308 goes on a claim
On an electronic professional (837P) or institutional (837I) claim, the payer is identified in loop 2010BB, the payer name loop. The NM1 segment there carries entity identifier code PR (payer), the payer's name, the qualifier PI in NM108, and the payer ID itself in NM109:
NM1*PR*2*CIGNA*****PI*62308~The same NM1*PR structure names the payer in loop 2100A of 270 eligibility and 276 claim status requests. Many clearinghouses use one payer ID for claims, eligibility, and claim status, but some assign a separate ID per transaction, so check the payer list for each transaction type you send.
Before you submit to payer ID 62308
Read the member's ID card
The claims payer ID or claims address printed on the card is the most specific source for that member's plan. Where it differs from a directory listing, the card generally reflects how that plan wants claims sent.
Check whether a third-party administrator runs the plan
Self-funded employer plans route claims to their administrator's payer ID, which is often different from the network or carrier name printed on the card.
Confirm the ID on your clearinghouse's payer list
Payer IDs are assigned per clearinghouse. Large national payers tend to use the same ID nearly everywhere; regional plans and administrators often do not. Search your clearinghouse's list for 62308 and confirm it maps to Cigna.
Watch the acknowledgments, not just the remittance
A wrong payer ID fails at the clearinghouse or on the 277CA claim acknowledgment, not as a denial on the 835. A rejected claim was never received by the payer, so the timely filing clock keeps running until a corrected claim is accepted.
Cigna billing reference
Cigna writes dental, medical, vision coverage nationally. Rette indexes 199 Cigna policy documents - coverage criteria, prior authorization requirements, and billing guidelines.
Cigna timely filing, prior auth, and appeals
Payer ID 62308 questions
- Which insurance company uses payer ID 62308?
- Payer ID 62308 belongs to Cigna in the Stedi payer network directory. Payer IDs are assigned per clearinghouse, so check 62308 against your own clearinghouse's payer list before submitting.
- What is the Cigna payer ID?
- The Cigna electronic payer ID is 62308. It goes in loop 2010BB of the 837 claim. Payer IDs are assigned per clearinghouse, so confirm 62308 against your own clearinghouse's payer list before relying on it.
- Where do I enter payer ID 62308 on an 837 claim?
- In loop 2010BB, the payer name loop: the NM1 segment with entity identifier PR, qualifier PI in NM108, and 62308 in NM109. The same NM1*PR structure identifies the payer in loop 2100A of 270 eligibility and 276 claim status requests, though some clearinghouses assign a different payer ID for those transactions.
Payer IDs for related payers
Every payer ID in the directoryPayer IDs come from the payer network directory named above and are assigned per clearinghouse. Always confirm the ID with your clearinghouse and the member's card before submitting a claim.