Rette Corp.

Terms of Service

policy.rette.ai

Effective Date: March 9, 2026Last Updated: March 9, 2026

These Terms of Service (“Terms”) govern your access to and use of policy.rette.ai (the “Service”), operated by Rette Corp. (“Company,” “we,” “us,” or “our”). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Description of Service

policy.rette.ai is an AI-powered payer policy lookup tool designed for medical billers, practice managers, and healthcare professionals. The Service provides AI-generated summaries of healthcare payer coverage policies, modifier requirements, medical necessity flags, and denial risk indicators based on user-provided CPT/HCPCS codes and payer selections.

2. Eligibility and Access

The Service is currently offered free of charge and does not require account creation. By using the Service, you represent that you are at least 18 years of age and have the legal authority to enter into these Terms. The Service is intended for use by healthcare professionals, medical billers, coders, practice managers, and other authorized personnel involved in healthcare revenue cycle management.

3. Acceptable Use

You agree to use the Service only for lawful purposes related to healthcare billing, coding, and claims management. You shall not:

Users are strictly prohibited from submitting any protected Health Information (PHI) or patient-identifying data into the Service.

4. No Protected Health Information (PHI)

The Service is designed to operate without requiring or collecting PHI. Users input CPT/HCPCS codes and payer names only. You agree not to enter any patient names, dates of birth, medical record numbers, Social Security numbers, or any other information that constitutes PHI under HIPAA. The Company is not a Business Associate under HIPAA and does not enter into Business Associate Agreements for this Service.

5. AI-Generated Content Disclaimer

All information provided by the Service is generated by artificial intelligence and is for informational and reference purposes only. The Service does not guarantee the accuracy, completeness, timeliness, or reliability of any AI-generated output. Payer policies change frequently and without notice. You are solely responsible for verifying all policy information directly with the relevant payer before submitting claims or making billing decisions. The Service is not a substitute for professional medical billing advice, legal counsel, or direct communication with insurance payers.

6. Intellectual Property

All content, technology, trademarks, and intellectual property associated with the Service are owned by Rette Corp. or its licensors. You are granted a limited, non-exclusive, non-transferable license to use the Service for its intended purpose. AI-generated outputs may be used in your normal course of business (e.g., claim preparation, internal reference) but may not be republished, resold, or used to build competing products.

7. Service Availability and Modifications

We reserve the right to modify, suspend, or discontinue the Service (or any part thereof) at any time, with or without notice. We may also update these Terms from time to time to our sole discretion. Continued use of the Service after any changes constitutes acceptance of the updated Terms. We are not liable for any modification, suspension, or discontinuance of the Service.

8. Limitation of Liability

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND. YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT RETTE CORP. MAKES NO WARRANTIES REGARDING THE ACCURACY, COMPLETENESS, TIMELINESS, OR RELIABILITY OF ANY AI-GENERATED CONTENT, AND THAT THE COMPANY IS NOT RESPONSIBLE FOR ANY CLAIM DENIALS, LOST REVENUE, FINANCIAL LOSSES, OR PENALTIES RESULTING FROM RELIANCE ON AI-GENERATED INFORMATION.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RETTE CORP. AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE, INCLUDING BUT NOT LIMITED TO CLAIM DENIALS, LOST REVENUE, FINANCIAL LOSSES, OR PENALTIES RESULTING FROM RELIANCE ON AI-GENERATED INFORMATION.

OUR TOTAL AGGREGATE LIABILITY SHALL NOT EXCEED ONE HUNDRED DOLLARS ($100) OR THE AMOUNT YOU PAID FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, WHICHEVER IS GREATER.

9. Indemnification

You agree to indemnify, defend, and hold harmless Rette Corp., its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses (including reasonable attorneys' fees) arising out of your use of the Service, your violation of these Terms, or your violation of any applicable law or regulation.

10. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any dispute arising under these Terms shall be resolved exclusively in the state or federal courts located in Santa Clara County, California. You consent to the personal jurisdiction of such courts.

11. Termination

We may terminate or suspend your access to the Service at any time, for any reason, without prior notice. Upon termination, all rights granted to you under these Terms will immediately cease.

12. Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

13. Entire Agreement

These Terms, together with the Privacy Policy and Disclaimer, constitute the entire agreement between you and the Company regarding the Service.

14. Contact

For questions about these Terms, contact us at: info@rette.ai

Rette Corp.
320 High Street, Palo Alto, California 94301