Disclaimer

This Disclaimer applies to your use of policy.rette.ai (the “Service”), operated by Rette Corp. (“Company,” “we,” “us,” or “our”). Please read this Disclaimer carefully before using the Service.

1. AI-Generated Content

The Service uses artificial intelligence to generate summaries of healthcare payer policies, coverage requirements, modifier rules, and related billing information. Users are solely responsible for verifying AI-generated content before relying on it for any decisions. All outputs are AI-generated and may contain errors, omissions, or inaccuracies. AI-generated content should be treated as a starting point for research, not as a definitive or authoritative source.

2. Not Professional Advice

The information provided by the Service does not constitute professional medical billing advice, legal advice, financial advice, or any other form of professional guidance. The Service is a reference tool intended to assist healthcare billing professionals in their workflow. It is not a replacement for:

• Direct verification with payer portals and payer representatives
• Professional billing and coding expertise (CPC, CCS, or equivalent certifications)
• Legal counsel regarding healthcare compliance, fraud and abuse laws, or HIPAA
• Official payer policy documentation, provider manuals, and bulletins
• Clinical judgment by licensed healthcare providers

3. No Guarantee of Accuracy or Currency

Healthcare payer policies are updated frequently and vary by plan type, state, network status, date of service, and other factors. The Service cannot guarantee that the information presented reflects the most current payer policy at the time of your query. Policy information may be outdated, incomplete, or inapplicable to your specific claim scenario. The Company is not responsible for any financial or legal consequences arising from reliance on outdated or incorrect payer policy information. Always verify information with the relevant payer before submitting claims.

4. No Guarantee of Claim Outcomes

Use of the Service does not guarantee claim approval, reimbursement, or any particular outcome. Claim adjudication is determined solely by the payer based on the specific claim, member benefits, medical necessity, and applicable policies at the time of processing. The Company is not responsible for claim denials, underpayments, overpayments, or any financial consequences resulting from reliance on the Service.

5. User Responsibility

You are solely responsible for:

• Verifying all payer policy information before relying on it for claim submission
• Ensuring compliance with all applicable federal and state healthcare regulations
• Accurate coding and billing practices in accordance with professional standards
• Not inputting any protected health information (PHI) or patient-identifying data into the Service
• Maintaining your own professional credentials and continuing education requirements
• Strictly not inputting any protected health information (PHI) or patient-identifying data into the Service. Users are solely responsible for any violation of this rule, including indemnifying the Company for any resulting damages or legal consequences.

6. Third-Party Content

The Service may reference or link to third-party websites, payer portals, or external resources. These references are provided for convenience only. The Company does not endorse, control, or guarantee the accuracy of any third-party content and is not responsible for the content, policies, or practices of third-party sites.

7. Limitation of Liability

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND. YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT RETTE CORP. MAKES NO WARRANTIES REGARDING THE ACCURACY, COMPLETENESS, TIMELINESS, OR RELIABILITY OF ANY AI-GENERATED CONTENT, AND THAT THE COMPANY IS NOT RESPONSIBLE FOR ANY CLAIM DENIALS, LOST REVENUE, FINANCIAL LOSSES, OR PENALTIES RESULTING FROM RELIANCE ON AI-GENERATED INFORMATION.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RETTE CORP. AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE, INCLUDING BUT NOT LIMITED TO CLAIM DENIALS, LOST REVENUE, FINANCIAL LOSSES, OR PENALTIES.

OUR TOTAL AGGREGATE LIABILITY SHALL NOT EXCEED ONE HUNDRED DOLLARS ($100) OR THE AMOUNT YOU PAID FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, WHICHEVER IS GREATER.

8. Medical Disclaimer

The Service does not provide medical advice, diagnosis, or treatment recommendations. It is a billing and coding reference tool only. Any clinical information presented is for the sole purpose of supporting billing and coding accuracy. Healthcare providers should rely on their professional clinical judgment for patient care decisions.

9. Regulatory Compliance

Users are responsible for ensuring that their use of the Service complies with all applicable laws and regulations, including but not limited to the False Claims Act, Anti-Kickback Statute, Stark Law, HIPAA, and state-specific healthcare billing regulations. The Company does not provide compliance guidance.

10. Changes to This Disclaimer

We reserve the right to modify this Disclaimer at any time at our sole discretion. Changes will be effective immediately upon posting. Your continued use of the Service constitutes acceptance of any changes.

11. Contact

For questions about this Disclaimer, contact us at: info@rette.ai

Rette Corp.
320 High Street, Palo Alto, California 94301